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Undelivered prepaid cards cause delayed child support in Missouri

Many children in St. Charles, Missouri, are part of divorced families. Because divorced parents have to support two households -- instead of contributing to just one-- ensuring that child support is paid and received is important.

However, there are times when child support cannot be obtained on time, which can be frustrating. For instance, some custodial parents in the state have to wait a little longer before they can receive support. Those parents who have chosen prepaid cards to get child support are experiencing delays because the new card contractor, SMI One Visa, experienced a glitch. The company ensured the customers that the delayed cards were all mailed to parents in four areas in Missouri.

Child support can affect not only the child but also the custodial parent. For instance, one of the mothers expressed disappointment after learning about the delay. She stated that child support is a third of her income. Considering that the mother has to pay other expenses for the family, child support can secure the needs of her children and ensure that they do not live in poverty.

Technical issues are not the only problem that can result from delayed child support payments. Delinquent payments can also hinder a child from having his or her needs taken care of, which can be challenging and unfair. In some cases, unfortunately, noncustodial parents have to defer paying child support for many reasons, which may include unemployment and reduced income.

Fortunately, both the custodial parent and the supporting parent can ask for help when they have problems obtaining or paying child support. A family court can intervene in such a matter to ensure that the best interests of the child remain a priority.

Source: KCTV 5, "Frustration mounts as many wait for prepaid cards with child support money," Laura McCallister and Bonyen Lee, Oct. 25, 2013

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Joseph J. Porzenski
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